Not Just a Story

It’s a story of a family who combine unbeatable local expertise and an unwavering commitment to helping you achieve your goals. Through a combination of smart analysis, cutting-edge technology, fun/clever marketing and best practices, The Miller Group, is disrupting the Niagara Real Estate community.

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About Us

The Golden Rule

Over our many years of marketing and selling, we found one thing to be true- the best in the business treats their clients and co-agents how they wish to be treated. You can count on us to embrace this philosophy.

Mission

To Walk the Walk of the “the Golden Rule”: we will treat you as we would wish to be treated and in doing so, we will provide our clients with sound business advice and represent their interests with the highest level of professionalism, intelligence and integrity in the industry.

Value Proposition

To help sellers maximize return on their investment and to help buyers make educated and intelligent purchasing decisions.

Meet the Team

Meet Sally Miller

Leadership and Growing Gains

As my business continued to grow, it became necessary to expand in order to continue to offer my “Golden Rule Standard of Service” to my many clients and their referrals. In 2014, my sons, Will (BA Western) and Matt (BA Brock, CSC) joined me to establish the Miller Group. I’ve been blessed and honored to work beside my children. I can confidently state that our generational knowledge and skills: from years of negotiating and pricing properties to implementing the latest in technological marketing (check out our Drones on Homes You Tube videos) social media and websites, are beyond compare.

You get the latest and the best from the Miller Group.

Cooperative Selling

Our listing clients can expect maximum market exposure to Buyers locally, GTA and beyond, Canada wide and Internationally.

For you as a Buyer, you can expect a full due diligence on the properties you have in mind. Though we can be tough when need be, we always try for a win-win agreement with agents on the other side.

Location, Location, Location

Location they say is everything and we understand this too. Will is based out of our St. Catharines office. Matt and I out of the Niagara-on-the-Lake office. We have been privileged to work with many a Buyer who visits Niagara for the weekend or a Holiday. They stop in first, meet us, explore Niagara, fall in love with the lifestyle, and on their way home, we write up their offer. We’ve got the Niagara Peninsula covered for Buyers and Seller’s alike. We truly “Share your passion for Niagara.”

Community Support

Maybe my golf score counts as community support…it certainly makes other players feel good! We are proud members and sponsors of the Niagara-on-the-Lake Business Ladies league, the Niagara Humane Society( The Village Dog Show), the Niagara Historical Society and Museum, Music Niagara, The St Catharines Chamber of Commerce, The St. Catharines Club and the Niagara-on-the-Lake Golf Club.

3 for 1

There is no change in cost to you. You will have 3 full time, highly motivated, hard working, all-around successful Realtors working for you.

Where Clients become Friends

Our marketing strategies, superb office locations and exceptional client service – big city care in a small town setting – make home buying a neighbourly affair. We work to meet your needs, and then we work to make you feel welcomed.

Get Niagara’s most trusted and hard working Mother and sons realtor group working for you. Contact the Miller Group today.

Meet Will Miller

As a Broker, Investor and Landlord, my real estate experience and expertise will give you peace of mind throughout the process of buying or selling your home.

Living and working in St. Catharines has given me a great appreciation and passion for the Niagara Region. I am actively involved in local sports (hockey, golf, tennis) and clubs across Niagara, which has given me intimate knowledge of each and every municipality. My knowledge of the region and dedication to my clients allows me to offer the highest level of customer satisfaction.
I have over 15 years’ experience in customer service and sales and if there’s one thing that I’ve learned, it’s that your life and business practices should always follow the Golden Rule, “Treat others as you would like to be treated.”

I graduated from the University of Western Ontario with a B.A and began my business career in hospitality management while pursuing opportunities as a stage and television actor. Working in Niagara Falls and Niagara on the Lake for some of the local reputable restaurants started my love of customer service and of course, food. After gaining some valuable experience, I gave into my thirst for adventure and took a job overseas teaching English in Seoul, South Korea, which led to an epic backpacking trip across South East Asia, travelling through Thailand, Laos, Indonesia and Malaysia.

I perfected my customer service skills and business management working in Toronto as an Event and Operations Manager for the renowned Distillery District. After 2 successful years in The Big Smoke, I succumbed to my passion for Niagara and returned to St. Catharines to pursue a career in real estate.

I am a proud member of The Miller Group, a top producing family realtor team working at Royal LePage with a combined 25 years of real estate experience. When you choose The Miller Group you get the benefit of 3 experienced, highly motivated and results driven realtors that are happy to help with all your real estate needs.

Meet Matt Miller

Matt is as a trustworthy, hardworking individual who brings a terrific attitude and inspiring passion for Niagara to your family team. As a former NCAA hockey and soccer student-athlete he applies his outspoken work ethic, enthusiastic teamwork and support-system mentality to all of the Miller Group’s clients in a well communicated professional manner. Heavily involved in the sales and service industry for some time now, Matt is passionate about protecting his clients’ interests, yet always fair-minded and professional when working with his peers.

Aside from Real Estate, Matt is involved in the game of hockey as Junior B Hockey Coach with our local St. Catharines Falcons Organization.

Matt has a B.A. from Brock University, and completed his Canadian Securities Course.

Like the many young athletes Matt has and continues to help fulfill their dreams of getting drafted to the OHL and NHL, he provides an amazing amount of time and energy for each and everyone of his clients to help fulfill their real estate dreams.. simply because he cares!

Our Success Working For You

While the real estate market has its ups and downs, our group remains steadfastly focused on helping sellers sell their homes for more, and buyers make informed and intelligent purchasing decisions. Our unique strategy has empowered us to thrive through the years, and in turn, we empower the wonderful people we work with.

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What our Clients have to say

Their ambitious and dedicated service as well as the combined wealth of knowledge and negotiating experience is second to none. But don’t take it from us!

Read what some of The Miller Group’s past clients have had to say:

Beth & Aaron

Sally, we really appreciate your help in finding our dream home here in NOTL. You were professional and organized and showed a great knowledge of the community. Your attention to detail made the whole process painless; you took care of all the necessary inspections and provided information to contact a lawyer and a mortgage broker in the community. Most of all we appreciate that you recognized when we found the perfect house and were able to close the deal in a quick and friendly manner. We would highly recommend you to anyone looking to buy or sell a home in NOTL.

Gaby & Vera

We recently sold our home after 22 years and we were quite apprehensive about the whole process and getting our home ready for showing.

Sally made us a list of recommended changes that we followed to the letter. It took a few months to get our property ready and Sally was very helpful with finding us local contractors to help us with some of the ‘cosmetic’ changes we needed to make (painters, landscapers, and carpenters).

We couldn’t have managed without Sally’s assistance and when she finally listed our property, we were amazed at the reception we received from the public during the open houses.

As a direct result of Sally’s keen eye for details and wonderful suggestions, we were able to sell our home within a short three weeks.

Thanks a million Sally for making that part of the ordeal so easy. Later, we asked Sally to assist us with the purchase of our Condominium which she was able to find for us; a wonderful property that just fits our current needs.

Thanks again for everything Sally!

Warren & Cathy Hodgson

My wife and I recently entrusted the sale of our home to William Miller of McGarr Realty. William established a well planned strategy and made us feel we were part of the process through attentive communication. Our home sold in five days and well above our asking price. Above all that, what stood out most was William’s due diligence, honesty and integrity. Well done William.

For The Sellers

It is essential that sellers have the very best advisers and an intelligent sales and marketing plan in place if they are going to achieve the highest possible price for their properties.

The reward for a sound execution of a marketing and sales plan is amplified in a seller’s market. While sellers can not control the market itself, there are a number of Miller Group strategies at their disposal, which, when executed professionally and coordinated in an intelligent plan, will maximize their chances of a successful transaction at the highest price in any given market, whether it be a Seller’s market, Buyer’s market, or in today’s balanced market.

Help you understand what you’re looking for:
  • How your property is differentiated from the competition.
Help walk you through the process:
  • How your property appears (inside and out) to prospective buyers.
We have in-depth neighbourhood knowledge:
  • How your property is marketed.
Help you with the finances:
  • Determining the reasonable range for your property and identifying where within that range you should price given your circumstances and current market conditions.
Prepare you for the purchase:
  • Delivering consistently high-quality work product and customer service to remove obstacles and ensure a smooth transaction.

Each one of these “Miller Muscles” is critical for the body of work we need to create and worthy of a more in-depth discussion. If you’re thinking about selling some real estate (or know someone who is), please call us for a private consultation on how we would customize our marketing plan for you.

For The Buyers

Buying a home can be an overwhelming experience. However, it is our belief that with the Miller Group by your side, buying a home can be a satisfying and successful transaction.

By tapping our wealth of local knowledge, contacts and resources, our buyers are better positioned to find and secure the home of their choice on the best possible terms and price. In many cases, our local and prominent presence in the industry has given our buyers additional advantages. For example, in some cases we are able to tap our network and find “off market” properties for our clients. Often we have an intimate knowledge of a property through past listings or offers. In other cases, our credibility and track record with our colleagues has helped our clients win the property of their choice in competitive situations. Working with the Miller Group in Niagara puts you at an advantage that no out of town agent can offer.

Help you understand what you’re looking for:
  • We make sure you have a firm grasp on what you’re looking for and we may also try to challenge your thinking. There is an expression in this business ” Buyers are liars”. It sounds a little harsh but really it speaks to a commonality.
  • As an example, a buyer may ask to look at bungalows only. Searches are sent by email and appointments are made. Now 3 months into their search, they realize they want and need a two story home.
  • We ask you the right questions to help you understand what you really need and want to purchase, so time, energy and most importantly, opportunity are not wasted.
Help walk you through the process:
  • Out of the gate, we walk you through the process, explain our role and also address the hard questions of agency and dual agency upfront.
  • If you’d like, we can provide a blank copy of an Agreement of Purchase and Sale in our first meeting so that you can familiarize yourself with key terms.
  • Too many buyers see the contract the first time the night they are writing an offer with an agent. That’s not how we would like to be treated, so we won’t be doing that to you.
We have in-depth neighbourhood knowledge:
  • We live here so we know Niagara. In many cases we know the history of a listing you maybe interested in.
  • We have 22 years of combined experience with every kind of urban property, rural property, lake front property on both Lake Ontario and Lake Erie, country estates, B and B’s, building lots, and commercial property.
  • We have attended many a septic, cistern, well, and pool inspection for our clients.
  • Coming from out of town? New to the Area? Consider supporting your new community and hiring a local agent. It will most likely put you at an advantage at the negotiating table.
  • Your listing agent may be at a disadvantage selling you a home in an region they are not familiar with.
Help you with the finances:
  • We have strong connections with a network of lenders. When we call on behave of our clients, they pick up!
  • We like to think outside the box and when necessary, can come up with creative ways to finance a property (seller financing, for example).
Prepare you for the purchase:
  • We educate you so that when you find your ideal property, you’re ready to move quickly.
  • Sometimes, this can mean the difference between getting and not getting the home of your choice, and in some cases, can save you money.
Make efficient use of your time:
  • We preview homes for you and eliminate ones that won’t work, thereby make the best use of your time.
  • We also use technology to make your life easier.
Listen to your feedback / Tell you the good and the bad:
  • You’d be amazed how many times we hear clients complain that their old buyer’s agent kept showing them homes that they didn’t want to see.
  • We are also here to tell you about the benefits and drawbacks of potential properties.
Manage the post-offer process:
  • Once you have a conditional offer, we walk you through and help coordinate all the steps that happen before firming up your offer.
  • Typically, these include inspections (home, maybe electric and plumbing, pool, septic, cistern, well, WETT), the obtaining of estimates, negotiating and managing repairs, coordinating bank appraisals, securing final loan commitments, document review (i.e. obtaining and delivery of condo status certificate documents to your lawyer for review), final walk-through, etc.
Provide you with resources:
  • We have a network of contractors and service providers to help you have a smooth closing, do your due diligence, and maintain/improve your home.

GTA Buyers: We share your Passion for Niagara! If you are thinking of making the move down here, please give us a call. We’d be happy to tour you around the different towns and cities of Niagara. Let our local expertise help you establish the right neighbourhood and equally as important, a good price for you to offer. And if you are considering being represented by your GTA agent down here in Niagara, ask yourself this very simple question. Would you have a Niagara Agent List and Sell your home in the GTA? If yes, then please, contact us and we’d be happy to list your home! In all seriousness, more often then you think, an out of town agent will not understand our pricing and with that you run the risk of paying more than the true value of the home. If your listing agent is a family member or a close friend and it’s important to have your Listing Agent involved in your Niagara purchase, kindly let us know. We’d be happy to pay them a referral fee for your introduction. We will treat your Listing agent as part of our team and you will benefit from our local expertise and negotiating skills.

Check Out Our Neighbourhoods

We serve the entire Niagara Region. Click any of the following neighbourhoods to learn more about each one!

Grimsby
Lincoln
St Catharines
Niagara on the Lake
West Lincoln
Pelham
Thorold
Niagara Falls
Welland
Wainfleet
Port Colborne
Fort Erie

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True or False

You have questions. wE have answers.
Only a Toronto Brokerage in Niagara can attract a Toronto Buyer

False:

We have worked with many out of town buyers from the Beaches, Lawrence Park, Don Mills, Etobicoke/Islington, Oakwille, Markham, Unionville, Whitby, Pickering, London, Barrie, Kingston, Ottawa, Nova Scotia, BC, Winnipeg…..you get the picture.

A Toronto Buyer will look at the Toronto Real Estate Board Listings to find your Niagara Property

False:

Only an Agent can view the Toronto Real Estate Board and its listings. If you want to have your home listed on this board, we will, but understand it is only for professionals to view.

The majority of Toronto Buyers use their own Toronto Agents

False:

Most understand that a local Niagara agent like the Miller Group, will have better intel on the property they are interested in.

Your property will be found by the Toronto Buyer on Realtor.ca

True

It is the “go to site” for all Buyers. That’s why professional pictures and thoughtful descriptions of your property matter so much. The Miller Group excels at communicating the narrative of your home.

A Web Presence Matters

True

This is why The Miller Group has invested heavily in this website and market to insta-gram, facebook, and you tube with our Drone Videos of our marketed properties.

We know today’s savvy buyer will first look on line before they drive down to Niagara.

Open Houses Matter

True:

We have found that today’s Buyer wants the freedom to view a property without obligation to an Agent. An open house allows them to do just that. Once in the door, we can introduce them to the many features of your beautiful home and pre-qualify them at the same time. Call us to ask us how we do this.

The Niagara Region is Prettier than Toronto

Traffic and subway delays are more fun than sipping wine and walking through vineyards?

You tell us……..

Real Estate Agents can show you any listing

True.

The Miller Group can show you any listing on Realtor.ca. We can also show you Builder’s developments. You tell us what you would like to see, and we will set up the appointment with the listing agent’s office.

Real Estate Agents are paid by the Buyer

False.

The Seller provides the commission to the Listing Brokerage. Once the property closes,the Listing Brokerage pays the Miller Group. We only get paid once your sale is complete and monies have been transferred from the Buyer’s lawyer to the Seller’s lawyer.

A “Sale by Owner” property never pays a commission to a Real Estate Agent

False.

More often than not, a Real Estate agent will represent a Buyer in a private sale or with a discount brokerage listing that is listed on Realtor.ca. It is rare that a Buyer and Seller will negotiate with out a professional involved. The stakes are high and little understanding of contract law can be risky business. Sure a lawyer will be involved, but they won’t be there for the home/cistern/water/ pool, septic/electrical/plumbing,foundation inspection, meetings with the planning department, zoning department, meeting with contractors/ meetings with the Seller, and the lawyer will charge you for their time….you get the idea. Before you consider listing privately or buying privately, please speak to us. We know a thing or two about the indisputable value of good representation.